Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By purchasing, downloading, installing, or using Marketing Wizard software ("the Software"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legal agreement between you ("User" or "you") and Marketing Wizard ("we," "us," or "our").

If you do not agree to these Terms, do not purchase, download, install, or use the Software.

2. Description of Service

Marketing Wizard is a macOS desktop application designed to help users collect and analyze publicly available data from Reddit for research, marketing, and business intelligence purposes. The Software includes features for:

  • Collecting public Reddit posts and comments
  • Filtering and organizing Reddit data
  • Exporting data in structured formats
  • Optional AI-powered analysis capabilities
  • User contact information extraction for legitimate business purposes

3. License and Usage Rights

3.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Software for your personal or business purposes.

3.2 Restrictions

You may not:

  • Reverse engineer, decompile, or disassemble the Software
  • Distribute, sell, lease, or sublicense the Software
  • Remove or modify any proprietary notices
  • Use the Software for any illegal purposes
  • Use the Software to spam, harass, or engage in abusive behavior on Reddit
  • Violate Reddit's Terms of Service or API guidelines

4. Payment Terms

4.1 Pricing

The Software is currently offered as a one-time purchase for $39.95 USD (limited time offer through July 31, 2025). After this date, the Software will be offered as a subscription service at $24/month.

4.2 Payment Processing

All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service and privacy policy.

4.3 Taxes

You are responsible for any applicable taxes, duties, or fees related to your purchase.

5. Refund Policy

5.1 Refund Eligibility

We offer refunds within 14 days of purchase under the following conditions:

  • Technical issues that prevent the Software from functioning as described
  • Compatibility issues with your macOS system that cannot be resolved
  • Dissatisfaction with the Software's core functionality

5.2 Refund Process

To request a refund, contact our support team with your purchase details and reason for the refund request. We will review your request and respond within 5 business days.

5.3 Service Fee

Important: When processing refunds, a service fee of $8.00 USD will be withheld from the refund amount to cover payment processing and administrative costs. For example, if you purchased the Software for $39.95, your refund would be $31.95.

5.4 Refund Limitations

Refunds are not available for:

  • Purchases made more than 14 days ago
  • Users who have violated these Terms of Service
  • Software used for purposes that violate Reddit's Terms of Service
  • Changes in personal circumstances or needs

6. User Responsibilities

6.1 Compliance

You agree to:

  • Use the Software in compliance with all applicable laws and regulations
  • Respect Reddit's Terms of Service and API guidelines
  • Use collected data responsibly and ethically
  • Obtain necessary permissions before contacting individuals found through the Software
  • Comply with anti-spam laws and regulations (CAN-SPAM Act, GDPR, etc.)

6.2 Prohibited Uses

You may not use the Software to:

  • Engage in harassment, spam, or abusive behavior
  • Collect data for illegal purposes
  • Violate privacy rights or applicable data protection laws
  • Circumvent Reddit's rate limits or security measures
  • Manipulate Reddit content or voting systems

7. Intellectual Property

The Software and all related intellectual property rights are owned by Marketing Wizard. This includes but is not limited to software code, algorithms, user interface design, documentation, and branding materials.

Data collected through the Software remains subject to Reddit's terms and the original posters' rights. You are responsible for ensuring your use of collected data complies with applicable laws and platform terms.

8. Disclaimers and Limitations

8.1 No Warranty

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SOFTWARE. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

8.3 Reddit Changes

We cannot guarantee continued functionality if Reddit changes its API, terms of service, or technical infrastructure. We will make reasonable efforts to maintain compatibility but are not liable for service disruptions due to third-party changes.

9. Privacy and Data

Our privacy practices are governed by our Privacy Policy. The Software operates locally on your device and does not transmit collected Reddit data to our servers unless you explicitly use optional cloud-based AI features.

You are responsible for complying with all applicable privacy laws (including GDPR, CCPA, etc.) when collecting and using data through the Software.

10. Updates and Support

10.1 Software Updates

We may provide updates to improve functionality, security, or compatibility. Updates may be automatic or require manual installation.

10.2 Support

We provide email support for technical issues and questions about the Software. Support is provided on a best-effort basis and does not guarantee response times.

11. Termination

We may terminate your license to use the Software if you violate these Terms. Upon termination, you must cease all use of the Software and delete all copies from your devices.

12. Governing Law

These Terms are governed by the laws of the United States and the state of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting the updated Terms on our website. Continued use of the Software after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms, refund requests, or other inquiries, please contact us through the contact form on our website.

Effective Date

These Terms of Service are effective as of January 2025 and supersede all previous versions.